FAQs

 

What Payment Type do you accept?

We accept Visa, MasterCard and also American Express. You can also finalize your order with the Paypal Express and Apple Pay payment service.


How long does it take to ship my order?

Delivery Time= Handling time +Transit Time:

Handling time: 0-2 (Mon - Fri) Days

Transit time: 2 -5 (Mon - Fri) Days

Order cut off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)

How can I track my order?

Once your order is shipped, you will receive an email with an online tracking number. You can track your package on the carrier's website.

Is delivery free in USA?

Delivery is free for all orders in USA from $200 of purchases.

Do you accept returns?

returns are also possible. They are the customer's responsibility.

How do I make a return?

Please Email Us with your order number at Help@levantinebags.com
we will send you all the details to be able to return your product. You can return the order with the carrier of your choice. The return will be at your expense.

What is my bag made of ?

Our bags are crafted out of high quality-sustainable materials  and recycled plastic bottles. We do not use animal skin as we do believe that fashion does not have to be based on hurting animals.